Privacy policy

1. Who we are

This website is run by Syndicate Holdings Group LLC (“we”), which operates Syndicate Marketing, based in Spartanburg, SC. Questions about privacy: hello@stusyn.com.

2. What we collect

• When you contact us: your name, email, and anything you choose to share, like your business name, phone number and project details.
• When you buy: your name, email, business name, phone number if given, your answers to the project questions, and what you bought. Payments are handled by Stripe, which collects your card and billing details under its own privacy policy. We receive confirmation of the payment, not your card number.
• When you browse: anonymous visit statistics from our own analytics, Site Stats. It doesn’t use cookies, doesn’t store IP addresses, and counts visitors with a code that changes every day, so it can’t follow you over time or across other websites.

3. How we use it

To reply to you, deliver what you bought, set up your client portal, send receipts and project updates, keep business and tax records, and understand which pages and campaigns work. We don’t sell your personal information or share it for cross-context advertising.

4. Your browser

Your cart and checkout answers are saved in your own browser (local storage and session storage) so they’re there when you come back. They’re not sent anywhere until you check out, and you can clear them by emptying your cart or your browser data. This site sets no tracking or advertising cookies.

5. Who we share it with

Only the services we need to run the business: Stripe for payments, our web host, our email provider, and Cloudflare Turnstile, which checks that the contact and booking forms are sent by a person rather than a bot (Cloudflare receives technical details such as your IP address and browser information, and uses them only for that check; see Cloudflare’s Turnstile Privacy Addendum). If we’re required by law, we may share information with the authorities.

6. How long we keep it

Order and invoice records are kept as long as needed for tax and accounting, typically seven years. Messages from people who don’t become customers are deleted on request. Anonymous visit statistics are kept for about two years.

7. Your choices

You can ask to see, correct or delete your personal information by emailing hello@stusyn.com. We’ll respond within 30 days. We may need to keep some records the law requires, such as invoices and the record of what you agreed to at checkout.

We don’t track you across other websites, so we don’t respond differently to “Do Not Track” browser signals. If your browser sends a Global Privacy Control signal, we treat it as a request not to sell or share your information, which we don’t do anyway.

8. Children

This website is for businesses and isn’t directed at children under 13.

9. Changes

If we change this policy, we’ll update the date at the top of this page.