Turn players into a community
A server for wishlists, playtests, patch notes, bug reports and feedback, with a round-up of what players are asking for so it feeds your roadmap.
Communities people actually show up for.
We set up and run Discord servers for game studios, streamers and creators, esports teams and gaming businesses. Safe, organized and active, with a real person checking in, events on the calendar and a report every month.
- You stay the server owner
- No fake members, ever
- Cancel online any time
Starfall TacticsExample server
Start here
# welcome# rules# announcements# roles
Community
# general# looking-for-group# clips-and-screens# fan-art
Game
# patch-notes# bug-reports# feedback
Events
🔊 game-night📅 upcoming
Welcome bot
Welcome! Pick your platform in #roles to unlock your channels.
Mod team
Patch 1.4 is live 🎉 Full notes in #patch-notes. Found a bug? Use #bug-reports.
EventCommunity game night
Friday · 8 PM ET · voice: game-night
AutoMod
Blocked a message with a suspicious link and logged it for the mods.
Who it’s for
Built for the way your community works
A home between streams
Go-live alerts, sub and member roles, clips channels and community nights, moderated while you’re offline so you can focus on creating.
Run teams and tournaments
Team and match channels, check-ins, scrim scheduling, results and announcements, with fans and players kept in the right places.
Keep regulars coming back
For LAN centers, game shops and brands: event sign-ups, tournament nights, drops and support tickets in one friendly place.
Plans
Community management
Monthly, at a fixed price. We check in, moderate, post and run events, and you get a report every month. Cancel online any time; the plan ends when the month you’ve paid for runs out.
Community management
$350/month
We run your Discord day to day: moderation, announcements, a monthly event and a report, so your community stays active and safe.
- Moderation check-ins every weekday, with AutoMod and bots covering the rest
- Reports and member issues handled within one business day
- Announcements and posts for your updates, streams or matches
- One community event a month, like a game night, Q&A or watch party
- Bots, roles and channels kept tidy as you grow
- Monthly report: members, activity, what worked and what’s next
- Cancel online any time
Community management Plus
$650/month
Everything in Community management, with daily coverage, two events a month, a volunteer mod team and a monthly strategy call.
- Everything in Community management
- Moderation check-ins every day, weekends included
- Two community events a month
- We recruit, train and coordinate volunteer moderators
- A monthly round-up of what your community is asking for
- A monthly 30-minute strategy call
- Cancel online any time
Starting out, or fixing an existing server?
Discord server setup$300
A Discord server built properly from day one: channels, roles, onboarding, moderation and bots, set up around your game, stream or team.
Community audit$125
A clear review of your existing Discord server, with what to fix first and how to get members talking.
Every week
What we actually do
You see all of it in your client portal and in the monthly report.
- ModerateWe read through what happened, handle reports, warn or remove rule-breakers and keep the mod log. AutoMod and bots catch spam, scams and raids around the clock.
- PostAnnouncements for your updates, launches, streams or matches, written in your voice and approved by you when it matters.
- Run eventsGame nights, Q&As, watch parties, tournaments and giveaways, scheduled in Discord so members get reminders.
- WelcomeOnboarding, roles and channels kept clear, so new members know where to go in their first few minutes.
- ListenWe note what members ask for, complain about and love, and pass it on to you.
- ReportMembers joined and left, activity, events, issues handled, and what we’ll try next month.
Discord server setup · $300
A server built right from day one
Most messy servers grew one channel at a time. We plan it with you first, then build it properly: safe permissions, a clear first hour for new members, and the bots you need, set up and tested.
- Channels and categories planned around your game, stream or team
- Roles and permissions set up safely, so nobody gets more access than they should
- Welcome screen, onboarding questions and member verification
- Rules, AutoMod filters and a moderation log
- Bots for moderation, welcome messages, self-assigned roles, support tickets and stream or video alerts
- Server icon and welcome graphics from your artwork
- A short staff guide for you and your moderators
- One round of changes
- Live in about 1 week
How it works
From first call to running smoothly
- Order or book a callBuy a plan online, or book a free 20-minute call if you’d like to talk it through first.
- Kickoff & accessWe agree your tone, rules and calendar. You give our account a staff role, or we build the server and hand ownership to you.
- Set upChannels, roles, bots and moderation tuned, with your first event on the calendar.
- Every monthModeration, posts and events, then a report in your portal on what happened and what’s next.
For game studios
Your game’s website and press kit
Pair your community with a site players and press can find: trailer, screenshots, a wishlist button, your Discord invite, and a press kit page so creators and journalists have everything they need.
Starter website$850
Up to five pages for a local business or service company that needs to look established and get found.
Business website$1,600
Up to ten pages with a blog and easy editing, for businesses that run campaigns and publish often.
Press kit page$150
A press kit page on your website for press and creators: fact sheet, description, screenshots, trailer, logos and contact.
Add-on for a website packageHow we work
Straight answers, up front
- You own the server. We work through a staff role on our own account, and we remove our access when a plan ends.
- Real members only. We never buy members, use fake accounts or fake activity. It breaks Discord’s rules and it doesn’t work.
- Honest coverage. We’re not watching 24/7. We check in every weekday (every day on Plus), and AutoMod and bots cover the hours in between.
- Discord’s rules apply. We moderate to your rules and Discord’s Terms of Service and Community Guidelines, including its minimum age.
- No growth guarantees. We can make your server welcoming, safe and active. Nobody honest can promise a member count.
- Cancel online any time. The plan ends when the month you’ve paid for runs out.
Questions
Community FAQ
Do we have to already have a Discord server?
No. We can build one from scratch with Discord server setup and hand ownership to you, or take over an existing server. If yours has grown messy, a Community audit is a good first step.
How do you get access to our server?
You add our account and give it a staff role with the permissions we need, usually managing channels, roles and messages. We don’t need to be the owner, and you can remove us any time. Turning on two-factor authentication for staff is part of our setup.
Are you online all the time?
No, and we won’t pretend to be. Community management includes moderation check-ins every weekday; Plus adds weekends. Between check-ins, AutoMod and moderation bots catch spam, scam links and raids. With Plus we also recruit and train volunteer moderators from your community for extra coverage.
What happens if something serious comes up?
Reports are handled within one business day on Community management, and daily on Plus. For anything urgent, like a raid or a leaked account, our setup includes an emergency lockdown and a way to reach us. We follow Discord’s rules for reporting serious issues to Discord’s Trust & Safety team.
Will you grow our member count?
We make the server worth joining and staying in: clear onboarding, regular events and a friendly, safe space. How many people join depends on your game, stream or brand. We never buy members or use fake accounts.
Can you post in our voice?
Yes. At kickoff we agree tone, words to use and avoid, and what needs your approval first. Big announcements always go past you before they’re posted.
What kind of events do you run?
Whatever suits your community: game nights, tournaments, Q&As with your devs or you, watch parties, art contests and giveaways. Giveaways follow Discord’s rules and the laws that apply to prizes, and you provide any prizes.
What’s in the monthly report?
Members joined and left, how active the server was, events and how they went, issues handled, what members are asking for, and what we’ll try next month. It’s posted in your client portal.
Do you do other platforms?
Our plans are built around Discord. If you also need help with Reddit, a forum or social posting, tell us and we’ll quote it.
How do I cancel?
Online in your client portal under Plans & billing, in two clicks. The plan ends when the month you’ve paid for runs out, and we remove our access to your server.
Give your community a home.
Start with a plan, or a free 20-minute call to talk through your server.